Privacy Policy
Holo Trading Co LTD respects your privacy and is committed to protecting your personal information.
Information we collect
When you place an order, contact us or sign up to marketing, we may collect information such as your name, email address, delivery address, billing address, phone number, order details and messages you send to us.
How we use your information
We use customer information to process orders, arrange delivery, respond to enquiries, provide customer support, handle returns or refunds and improve our store.
If you sign up to marketing emails, we may use your email address to send store updates, product news and offers. You can unsubscribe from marketing emails at any time.
Payments
Payments are handled securely through Shopify and the payment providers available at checkout. Holo Trading Co LTD does not store full card payment details.
Shopify
Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell products and process orders.
Sharing information
We may share information with service providers where needed to run the store, process payments, fulfil orders, deliver parcels, provide customer support or meet legal obligations.
Cookies
Our website may use cookies and similar technologies to help the website function, understand store performance and support checkout and payment services.
Your rights
You may contact us to ask about the personal information we hold about you, request a correction or ask for your information to be deleted where applicable.
Contact
If you have any questions about this privacy policy, contact us at sales@holotradingco.com.